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Booking Agent/Transport Administrator and Rep

SR Coaches

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worker details
  • πŸ‘€ age
    25
  • Gender
    Female
  • Nationality
    British
experience details
  • πŸ‘€ job title
    Booking Agent/Transport Administrator and Rep
  • 🏫 company name
    SR Coaches
  • βœ… does it count for the 88 days visa sign off?
    Yes
  • 🚘 is driving license needed?
    No
  • πŸš— is having your own car essential?
    No
  • πŸ“† year of this experience
    2023
☘️ how can you get this job?

They posted on Facebook on local backpacker page!

πŸ“ any certificates or studies needed?

N/A

πŸ—‚οΈ any previous experience needed?

N/A

⏳ is there a minimum stay?

Not exclusively but the longer the better

πŸ“ˆ when is peak season?
  • Summer (Dec, Jan, Feb)
  • Winter (June, July, August)
  • Spring (Sept, Oct, Nov)
πŸ“‰ is there work during the low season?

yes

πŸ‘πŸΌ what is offered?
  • Nothing offered
πŸ’° aprox. weekly salary
  • Average of $1000-$2000 per week
  • Overtime is paid on top of the average salary
πŸ‘₯ team and workmates
  • Mostly locals work here
β˜€οΈ things to do around, recommendations of places to go:

Port Douglas is a great spot to get to Great Barrier Reef, Daintree Forest, so many fun things!

πŸ‘‰πŸΌ type of work
  • Customer service
  • Other
🌏 location
  • Port Douglas, Queensland, Australia

    Get Directions
πŸ“Έ photos
☝🏽 main tasks / duties

Managing online, mail and phone shuttle bookings and enquiries, taking payments and manually managing calendar input and updates
Acting as a representative stationed at resorts to issue local transport passes and organise pre-booked airport travel.
.Trained/Onboarded new recruits on company policies,standards and operations
Point of contact for drivers and passengers, managed delays and sudden demands/changes

πŸ› οΈ is there an initial investment on any gear or tools?
  • No
πŸ•“ weekly hours worked
  • Full time 38-40 hours a week
πŸ“† roster details

The day is either 8-2 or 2-8 or some days 12 hours

πŸ’» employer details
  • srcoaches.com.au
πŸ‘― any social events at work or afterhours?

The team is mostly locals who drive the buses and then maybe like 3 backpackers that will run the phones

πŸ«±πŸΌβ€πŸ«²πŸ½ honest review. Pros and cons. Working environment.

It’s a lot of work, I averaged over 40 hours a week, any extra I would get as overtime but they would always make sure you had your hours for the week for your visa, they were very nice, quite strict at times, it’s ran by a husband and wife, easy, not the funnest job in the world but you can save a lot very fast, you also get free local and airport shuttles!

⚠️ things that are not so good...

The husband out of the owners can be quite harsh and rude at times when it comes to setting standards. E.g if someone calls the local shuttle whilst you’re at the resort but they are not in the lobby he may call you and question why you weren’t there to call for them and maybe have an issue about it, pedantic more than anything. They need you as much as you need them so it’s fine, just have a thick skin.

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